The City of Bend WaterWise Program is proactively working to stretch water supplies further into the future by reducing water waste.

Reducing water waste in the community is a priority. Through practical and cost-effective solutions, irrigation system owners who work with the WaterWise Program to reduce water waste make a difference. 

Water Waste Defined

Water waste is defined in Bend Code 14.20 Use of Water and includes general provisions for the following:

• Applying more water than is necessary to maintain a healthy landscape.
• Irrigation overspray and runoff that flows beyond the intended irrigated area.
• Allowing water to pool or flow across the ground into a street or storm drain.
• The City’s approved irrigation hours and days
  • No irrigation 9 am – 5 pm
  • Even-numbered addresses can irrigate on even calendar days
  • Odd-numbered addresses can irrigate on odd calendar days 

  
  Water Waste Prevention

Analyze Water Use

The City of Bend has partnered with WaterSmart Software to allow customers to track daily water use and get important water use notifications. Visit bendoregon.gov/watersmart to get started.

Report Water Waste

If you see water waste in our community, please report it to our Online Permit Center Portal.

How to report a water waste complaint:

1. Select the City of Bend  Online Permit Center Portal link.
2. Under the "Code Enforcement" column, select "Submit a New Complaint."
3. Login -
   • New Accounts - Follow the page prompts. After creating a new account, check your email for a City of Bend confirmation and access to the Online Permit Center Portal.
     •  Select "Portal Home," then select "Submit a New Complaint" under the Code Enforcement column.
   • Existing Accounts - Login by providing a  username and password
   •  Under the "Code Enforcement" column, select "Submit a New Complaint."
4.  On the "Code Enforcement - General Information" form, select "Water" in the "Complaint Type" drop-down.
   • Please provide detailed information so we know when (date/time), where, and any additional information.

City of Bend staff will follow up on each report of water waste received and contact the water customer to resolve the issue. 

Technical Assistance

Learn the best ways to reduce water waste in the landscape. WaterWise Program staff are available to work with customers to  reduce water waste in the community. Receive a one-page Water Use Analysis through the WaterWise Program that identifies the water and financial savings potential of reducing waste outdoors. Contact WaterWise Program staff at 541-317-3000, ext. 2 or conservation@bendoregon.gov.