Contacts

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Service Phone Number
Backflow / Cross Connection / Safe Drinking Water Program 541-317-3041
Fire Flow Analysis   541-388-5570
Irrigation Billing Information   541-388-5515
Sewer Flow Analysis   541-388-5570
Sewer Problems  541-317-3000, ext. 2
 Tours  541-317-3000, ext. 2
Utility Locates - CALL BEFORE YOU DIG  8-1-1
Water and Sewer Services - to start or stop service 541-388-5515
Water and Sewer Billing   541-388-5515
Water and Sewer Leaks, related emergencies* 
541-317-3000, ext. 2
  (*for serious emergencies that threaten life or health call 911)
Water or Sewer service permit fees and information if building a new home 
541-388-5528
 
Other Water Purveyors within the Urban Growth Boundary
 
AVION WATER: 
ROATS WATER: 

541-382-5342
541-382-3029

Utility Department Location Information:

 
Utility Department
62975 Boyd Acres Road
Bend, OR 97701
541-317-3000, ext. 2
utilities@bendoregon.gov
Lobby Open: Monday - Friday
7 a.m. - 4 p.m.

 

Utility Billing
639 NW Franklin Ave.
Bend, OR 97703
541-388-5515
utilitiesonline@bendoregon.gov
Lobby Open: Monday - Friday
8 a.m. - 5 p.m.

Water Filtration Facility
18600 Skyliners Rd.,
Bend, OR 97701
541-317-3000, ext. 2
utilities@bendoregon.gov
Not open to the public.
Tour Reservations: Click here.

Water Reclamation Facility
22395 McGrath Rd.,
Bend, OR 97701
541-317-3000, ext. 2
utilities@bendoregon.gov
Not open to the public. 
Tour Reservations: Click here.

For deliveries, please call Utility Department at 541-317-3000, ext. 2.