City of Bend
Home MenuOnline Permit Center Training Calendar
Welcome to Online Permit Center training! On December 14, 2020 the City of Bend launched the Online Permit Center – a new portal that allows customers to submit applications, pay fees, request inspections, check project status, and search for property or development information.
In an effort to better serve our customers and assist in learning how to be successful with this new software, we encourage you to join us for several online training webinars being offered that will demonstrate best practices for using key features of the Online Permit Center.
These training webinars will be offered via Zoom. If you are unable to attend one of the sessions, you will be able to access recordings of these sessions on this page below as well.
Click here for current offerings: topic descriptions, and webinar schedule information.
Click here to access previously offered trainings, video recordings, and PDF documents.
Topics include:
- Community Development Department Updates
- Expectations
- Tips and Best Practices for Using Portal
- Submit Applications
- Flattening and Uploading Documents
- Adding Contacts to Projects
- 'Reading' Project Status on Portal
- Revisions
- Workflow activities and timeframes
- Plans - visibility and printing
- Q & A
Training Videos and Documents:
Timeframe for Building Permit Tech Activities
Video Recording - Session 1 - Tuesday June 15, 12:00 p.m.
Video Recording - Session 2 - Thursday June 17, 3:00 p.m.
Introduction for Applicants/Consultants
Topics include:
- Overview of the Online Permit Center Customer Portal
- How to Register an Account
- How to Check Items and Track Project Status
- How to Submit New Applications
- How to Pay Fees
- How to Add or Edit Contact Information
- ePlans as Read Only
Training Videos and Documents:
PDF Slideshow - Applicants & Consultants Webinar
Video Recording - Applicants & Consultants Webinar – Monday, December 7, 10:00am
- Overview of the Online Permit Center Customer Portal
- How to Register an Account
- How to Check Items and Track Project Status
- How to Request Inspections
- How to Add or Edit Contact Information
Training Videos and Documents:
PDF Slideshow - Contractor & Inspections Webinar
Video Recording - Contractor & Inspections Webinar – Thursday, December 3, 2:30pm
Introduction for General Public
Topics Include:
- Overview of the Online Permit Center Customer Portal
- How to Find Property Development Information
- Other property information tools
Training Videos and Documents:
PDF Slideshow - General Public Webinar
Video Recording - General Public Webinar – Friday, December 4, 12:00pm