Bend Works | City of Bend

Welcome to the City of Bend's new service request system!

This new tool is easy to use and increases visibility into what's happening across the City.
Learn more, and get started below!

Help Bend work better.

The City of Bend is proud to offer a fast and easy way to report non-emergency issues you see around town. Ask us a question or tell us where to find and fix potholes, flooding issues, damaged street signs, and much more! You can enter service requests here or download the Bend Works mobile app to submit them on the go.

CREATE AN ACCOUNT SUBMIT A SERVICE REQUEST

In addition to reporting and checking the progress of your own requests, we invite you to use Bend Works to stay updated on issues submitted in your areas of interest.

Thank you for helping Bend Work!

Bend Works is a public application. Your display name and the service request information you enter will be visible to the public unless you submit as private. Requests submitted as "Private" will only be visible on the website/app to the submitter and to the City. Private requests include: “Enviar Pregunta o Solicitud”, “ADA Barrier Removal”, “Camping in the Right-of-Way”, “Streets and Sidewalks – Other”, Water/Sewer – Other”, “Fire Non-emergency Request”, “Police Non-emergency Request”, and “Other.” The City will not disclose requests submitted as private unless required to do so by law, including the Oregon public records law. To maintain your confidentiality, please choose a username that will not reveal your identity. Email address associated with your username will not be displayed publicly via the Bend Works website/app but may be subject to disclosure under the public records law. Privacy Policy

How does it work?

Frequently Asked Questions

Will I hear back from the City when my request is complete?

What if I have an issue with the Bend Works mobile app?

Do I have to create an account to use Bend Works?

What can I report using Bend Works?

You can report on a variety of non-emergency service requests, including the following:

En Español

Enviar Pregunta o Solicitud

Streets and Sidewalks

ADA Barrier Removal
Camping in Right-of-Way
Damaged or Missing Street Sign
Dead Animal (non-domesticated)
Debris/Trash in Right-of-Way
Graffiti
Parking
Pothole
Sidewalks
Street Snow Removal Issues
Streets and Sidewalks - Other
Streetlight
Traffic Control Request
Vegetation and Landscape (overgrown vegetation in right-of-way)

Water Services (Water/Sewer/Stormwater)

No Water
Spill/Illicit Discharge
Storm and/or Flooding
Water/Sewer Damage
Water/Sewer Leak
Water/Sewer - Other
Water Quality
Water Waste

General Service Request

Fire Non-emergency Request
Garbage Hauler
Other

Can I report issues that aren’t listed on Bend Works?

What if I need to report a problem on private property, at a public park, in the County, or on a State highway?

If you have a concern with a situation on private property, please submit a code enforcement complaint to the City of Bend using the Online Permit Center.

Bend Works only allows you to submit requests that apply to the City of Bend. For issues related to public parks (managed by the Bend Park and Recreation District), on a State highway, or in Deschutes County, please contact the appropriate authority. For a list of partner services in Bend, check out our list of Partner Services.

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