General Billing

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Sample general billing bill highlighting that the bill says "General Billing" at the top.

Does your invoice say "General Billing"?

The City launched a new Billing and Payment System for General Billing in May 2023. The invoice you received is from our new system, so it has a new look and feel. In addition, we can now offer a wider variety of payment options in our new system!


Make a General Billing PaymentReading Your BillFrequently Asked QuestionsContacts

If your bill doesn't say "General Billing", go back to our Online Payments page.

MAKE A GENERAL BILLING PAYMENT

The General Billing customer portal, hosted by Invoice Cloud, provides you with the following options:

  • View and download your general billing invoice
  • Pay your general billing invoice
  • Sign up for automatic payments
  • Enroll in paperless billing
  • See your payment history
  • Schedule a future payment
  • Update your payment methods

Get Started...

Registration is not required to view your invoices or make one-time payments, but it is highly recommended.


FIND YOUR CUSTOMER NUMBER

Example of a bill with customer number highlighted


FREQUENTLY ASKED QUESTIONS

Why does my bill look different?
Can I still mail my payments if I prefer that?
Can I make an in-person payment?
Who do I contact with questions about my new bill?

CONTACTS

Questions regarding charges on your bill can be directed to the specific department that is charging you.

SERVICE EMAIL PHONE
Finance and grant charges ar@bendoregon.gov 541-385-6682
Airport and other leases and charges airport@bendoregon.gov 541-383-4881
Economic Improvement District assessments bendforbusiness@bendoregon.gov 541-388-5529
Garbage Enclosure charges tmarx@bendoregon.gov 541-323-8582
Parklet fees licensing@bendoregon.gov 541-388-5580
Utility Billing miscellaneous charges commercialutb@bendoregon.gov 541-388-5515
Police Department charges bpdrecords@bendoregon.gov 541-322-2960
Fire Department charges
541-322-6300
Public records request charges rchristie@bendoregon.gov 541-388-5517