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System Status / Emergency Notice
For emergencies, call 911.
For water and sewer leaks and urgent utility issues, call 541-317-3000, ext. 2.
Report an Issue / Request a Service
We offer several options for community members to address issues in Bend. You can report code violations, contact the police for non-emergencies, or use our Bend Works system to report and track various public concerns.
Note: If you are experiencing an emergency, dial 911.
Not sure where to start?
For general inquiries, public records, and help getting to the right team.
Service Directory
Find the right department or staff member by topic or alphabetically.
Hours and Locations
Plan your visit to City offices and service counters. Some services are available by appointment. Many services are also available online.
Holiday Closures
City administrative offices and most service counters are closed on the following dates:
New Year’s Day
Martin Luther King Jr. Day
Presidents’ Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day
Note: If a holiday falls on a weekend, observed closure dates may shift. Check current alerts for any changes.
Language and Accessibility
You can obtain information from the City in alternate formats such as Braille, electronic format, etc. Free language assistance services are also available.
All requests are subject to vendor processing times and should be submitted 48-72 hours in advance of events.
Email:
accessibility@bendoregon.gov
Phone:
541-693-2198
Relay Users Dial 7-1 1
Updates and Subscriptions
Sign up to get project updates, event notifications, and City news sent directly to your inbox.
Public Records & Media Requests
Get public records or connect with our Communications & Engagement team for press and media requests.