Resources
Not sure where to start? Use this page to find City information, public records, maps, updates, meetings, contact details, and other helpful resources.
If you’re trying to complete a task like paying a bill, applying for a permit, or reporting an issue, visit Services.
Popular Resources
Language and Accessibility
You can obtain information from the City in alternate formats such as Braille, electronic format, etc. Free language assistance services are also available.
All requests are subject to vendor processing times and should be submitted 48-72 hours in advance of events.
Email:
accessibility@bendoregon.gov
Phone:
541-693-2198
Relay Users Dial 7-1 1
City Codes, Policies, Ordinances and Resolutions
Find Bend Municipal Code, ordinances, resolutions, and other City rules.
Public Records and Media Requests
Get public records or connect with our Communications and Engagement team for press and media requests.
Public Records
Use our Public Records Request Portal to submit requests and manage them online. From the portal you can:
- Submit / track requests for general records, property & permit history records, or Police Department records.
- Search the records archive to find previously published responses.
Media Inquiries
For news media and public information requests, contact our Communications & Engagement team.
Email: communications@bendoregon.gov
Phone:
541-323-5977
Helpful Guides and Information
Find step‑by‑step guidance for living, working, and building in Bend. This library brings together practical, plain‑language resources to help you with permits, development, business, land use, seasonal preparedness, and more.
Want updates sent directly to your inbox?
Sign up for City newsletters and email updates on topics that matter to you.
Social Media
Follow official City channels for updates and community information.
Maps, Data, Projects and Traffic Impacts
Use maps and data tools to find property information, transportation updates, City boundaries, projects, and other location-based information.
Get Involved
Learn how to comment, attend, or participate in City decision-making.
Hours and Locations
Plan your visit to City offices and service counters. Some services are available by appointment. Many services are also available online.
Holiday Closures
City administrative offices and most service counters are closed on the following dates:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Day
Note: If a holiday falls on a weekend, observed closure dates may shift. Check current alerts for any changes.
Service Directory
Find the right department or program area by topic or alphabetically.
Report an Issue
Help us route your concern to the right team. Choose the option that best matches the issue you want to report.
Not sure where to report it?
Use our general Report an Issue page to find the right reporting option.
Careers and City Opportunities
Find job openings, volunteer opportunities, and other ways to work with or support the City.